Staff Testimonials


ANDREW McGAVIN


Paloma S | Charlestown | July 2020 Absolutely Fantastic Service!!  Andrew was our real state agent for the purchase of our first home. As first home owners we didn’t know anything about the processes of buying a house; Andrew made this journey very easy and enjoyable for us, he went above and beyond during the whole process. Andrew is a very professional person, he communicated with us in a timely manner and always kept us in the loop with what was happening. He is a very hard worker and you can definitely tell that he loves his job, putting the customer needs and wants always first. We will definitely be recommending Andrew to our friends and family. And we will always be thankful to him.    Nicholas T | Broadmeadow | June 2020 Buyer of a House in Broadmeadow Andrew was an absolute pleasure to work with. He was extremely knowledgeable about the house details and provided timely updates and contacts with the vendors. Andrew did not ta...


ANTHONY MERLO


Peter & Leigh | Lambton | April 2020Thanks for Your Passion and Commitment to Selling our Former HomeI selected Anthony Merlo after having worked with him in a former government property management role. His experience and reputation was what my wife and I were looking for in an agent and Anthony did not let us down, selling our investment property/ former home for exactly what we hoped to achieve. The market and number of buyers was affected at the time by the bushfire crisis but Anthony’s persistence and skills came through for us. Highly recommended   Richard M | Merewether | Sept 2019Anthony Knows Real EstateI have used Anthony on two separate occasions - once for own home and not long after for a friend living overseas. Anthony just takes care of everything. We tried for 12 months to get a painter. They just weren't interested or wanted too much money. Anthony had one there the day after we signed him up. It was the same with all the trades we needed to freshen up...


DAVID PHELAN


Frances & Brian | Merewether | April 2020David Made it Happen Smoothly David and his team made our sale happen smoothly. David gave us thoughtful and correct advice on how to present the home. The whole team is reliable and helpful.   Hugh B | Cooks Hill | March 2020Authentic Agent This is the second time David has sold a property for me. David is authentic, sincere and very experienced. The whole process was smooth and easy, I will definitely use David again in the future, highly recommend.   Michelle K | Merewether | March 2020ProfessionalDave was excellent he had great communication and was easily contactable even on the weekend. He had a great knowledge and passion for the area we where selling in, so it was easy for us to just let him do his thing. True professional and would definitely recommend to anyone selling.  


SCOTT PURNELL


Trent H  | Highfields |  March 2018Superb AgentScott was a pleasure to work with in the purchase of our home. He was professional, sincere, honest, clear, reliable, relaxed, approachable, prompt and knowledgeable. We purchased our home with confidence and love our new place. We won't be moving - Ever. Thank you, Scott! We will happily work with you again for investment purposes.   Heidi  | Adamstown Heights |  November 2017Wouldn't Use Any Other AgentWe could not fault Scott or Jo in the sale of our property. Their communication is a strength keeping us well informed and understanding our needs throughout the process. We value trust and transparency and feel we got this with Scott and Jo which is rare in the current market/industry.    Mr & Mrs Isherwood  | New Lambton |  September 2017Experienced, Professional and PersonableScott Purnell and Joanna Cook helped our family sell our mum...


JOANNA COOK


Norma | Toronto | November 2019 Selling Retirement Living in Toronto Jo's handling of our sale was conducted with absolute professionalism, backed by sound understanding of the over 55's village scenario. She was a delight to work with - first class communicator, friendly and happy and understanding of the testing time this was for her vendors.    Elizabeth H | Newcastle West | February 2018 An Amazing Agent! Jo was an absolute delight to work with from start to finish. At every step, she was responsive to our needs and her communication timely and clear. We are excited to have sold our property so effortlessly and for a very satisfactory price. It was a real pleasure working with you Jo! Nicholas | Cooks Hill | February 2018 Very Experienced TeamBeing a Real Estate agent for over 28 years and currently a Director of three my wife and I were looking for experience first. Scott and Jo filled this in spades. They were honest and told my wife and...


LISA MACKLIN


Margaret & Rachelle  | New Lambton  | March 2018 A Very Big Thank YouFive years ago when I needed a property manager for my rental property in Hobart Rd New Lambton, our accountant recommended Lisa Macklin of Dalton Partners, New Lambton. She was described as being highly professional with her finger on the pulse. We are so glad to have taken his advice. She found for us the perfect tenants - a really lovely young family who cared for the property as if it were their own. When it recently became time to sell this property we didn't even consider anyone else other than Lisa for 3 main reasons. - 1. We were highly impressed with the way she had always treated us in the past. 2. She worked and lived in New Lambton and knew the area really well and was spot on with market value and 3. She knew the tenants well and we were confident that she would treat the situation in a sensitive manner, informing them that they would probably have to vacate. Within days of the pr...